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Goal Alignment: A Problem of Translation

Goal Alignment: A Problem of Translation

By the time the clock starts on any serious organizational transformation, many people in their functional silos and the confines of their own job space, especially those in the lower half of the structure, are already completely alienated. They don’t know how to...

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The Performance Paradox: The Math of Failure

The Performance Paradox: The Math of Failure

The Performance Paradox exists at the intersection of two diametrically opposed perspectives, both apparently rational. These are competing perspectives of business processes. The Performance Paradox suggests that operating problems can be solved locally without...

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