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Goal Alignment: A Problem of Translation
By the time the clock starts on any serious organizational transformation, many people in their functional silos and the confines of their own job space, especially those in the lower half of the structure, are already completely alienated. They don’t know how to...
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Performance Improvement: The Agony of Local Optimization
Recently, a manager for a global mining operation explained to me that the organization was paralyzed by the drain on time and resources associated with over 30 concurrent performance improvement initiatives. Apparently, the continuing pressure on commodity prices and...
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Pricing and Standard Costs: How Your Competitors Eat You Alive
The inaccurate allocation of expenses to product and SKU levels is a serious business operating problem. It opens the door for competitors to drive a price wedge between your customers and your overpriced products. It leaves you drowning with underwater pricing on...
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The Performance Paradox: The Math of Failure
The Performance Paradox exists at the intersection of two diametrically opposed perspectives, both apparently rational. These are competing perspectives of business processes. The Performance Paradox suggests that operating problems can be solved locally without...
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Cheap Debt: Has Your Balance Sheet Grown Lazy?
These days, if a business is willing to serially dilute Shareholder Equity by selling additional shares to repay debt (principal), then it is true to say that the only material difference between debt and profit is 4% (the average yield on corporate bonds). If you...
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